5gggg takes the privacy of its users seriously. This policy clearly explains what data we collect, why we collect it, how we use it, and how you can exercise your rights under the LGPD.
5gggg operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Your data is collected only on a defined legal basis and for the specific purposes set out in this policy.
All communications between your device and the 5gggg platform are protected by 256-bit SSL encryption. Your personal and financial data is never transmitted as plain text over the network.
As a data subject, you have the right to access, correct, port, and request the deletion of your information at any time. Simply send an email to privacidade@5gggg.best.
5gggg does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing with partners occurs only when necessary to operate the service and is always governed by data protection agreements.
Transactions via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago are processed under banking-grade security standards. 5gggg does not store complete card details on its servers.
5gggg has a dedicated channel for data privacy requests. All requests are answered within the 15-day legal deadline established by the LGPD.
This Privacy Policy was written to be understood by any user — without unnecessary legal jargon. It describes how 5gggg collects, uses, stores, and protects your personal data. By creating an account or using the platform, you confirm that you have read and agree to this document. Questions? Get in touch at privacidade@5gggg.best.
This Privacy Policy applies to the 5gggg, accessible at https://5gggg.best, which provides Sports Betting and digital entertainment services to users in Brazil. 5gggg is the controller of the personal data processed under this policy, as defined by the General Data Protection Law (LGPD — Law No. 13,709/2018).
As the data controller, 5gggg makes all decisions regarding the processing of its users' personal data: it defines the purposes, the means, and the retention periods. This document was prepared to fully meet the transparency obligations established by the LGPD, ensuring that every user knows exactly what happens to their information from the moment they register until their account is closed.
This Privacy Policy should be read together with the Terms and Conditions of 5gggg, which govern the contractual relationship between the platform and its users. In the event of a conflict between the two documents regarding the processing of personal data, this Privacy Policy shall prevail.
5gggg collects only the data necessary for the purposes described in this policy. The categories of data processed are listed below:
| Category | Examples | Required? |
|---|---|---|
| Registration | Name, CPF, email, phone number | Yes |
| KYC | Government-issued ID, proof of address | As per limit |
| Financial | Pix key, transaction history | Yes |
| Browsing | IP, device, cookies | Automatic |
5gggg collects personal data through the following means:
5gggg does not obtain personal data from external sources without an adequate legal basis. Any data enrichment from third parties — such as fraud prevention services — is carried out within the limits permitted by the LGPD and disclosed to the user where applicable.
5gggg uses users' personal data exclusively for the following purposes:
5gggg does not use personal data for purposes beyond those listed above without first notifying the user and, where required, obtaining new consent. Any decision to expand data use is always preceded by a privacy impact assessment.
All personal data processing carried out by 5gggg has a legal basis defined under the LGPD. The legal bases used and the corresponding types of processing are listed below:
When processing is based on consent, you may withdraw it at any time without affecting processing already carried out. To withdraw consent for marketing communications, simply update your notification preferences in your account settings or send a request to privacidade@5gggg.best.
5gggg does not sell, rent, or transfer personal data to third parties for those companies' own commercial purposes. Data sharing occurs only in the situations below, always within the limits established by the LGPD:
All service providers that receive personal data from 5gggg sign contracts with specific data protection clauses, ensuring that user information is handled with the same level of care required by the LGPD.
Some service providers used by 5gggg — such as cloud infrastructure providers and international game providers — may process data on servers located outside Brazil. When this occurs, 5gggg takes the measures set out in Art. 33 of the LGPD to ensure the protection of transferred data:
5gggg informs users, wherever possible, about which data is transferred internationally and to which countries or regions. If you would like specific information about international transfers related to your account, please contact us at privacidade@5gggg.best.
5gggg retains users' personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the minimum retention periods established by Brazilian law:
Once retention periods expire, data is securely deleted or anonymized. Anonymized data — which cannot be used to identify the individual — may be retained indefinitely for statistical and service improvement purposes. User deletion requests are fulfilled within the limits permitted by law: data required under a legal obligation cannot be deleted before the minimum period established by legislation.
5gggg implements a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, accidental loss, destruction, or improper disclosure:
In the event of a security incident that may affect your personal data, 5gggg will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframes set by the LGPD, including details about the nature of the incident, the data involved, and the measures taken to mitigate any harm.
Please note: Account security is also the user's responsibility. Use a strong, unique password for 5gggg, enable two-factor authentication, and never share your login credentials with anyone. If you notice any suspicious activity, contact us immediately via the platform's support chat.
5gggg uses cookies and similar technologies to enhance the user experience, maintain active sessions, analyze platform usage, and personalize content. The types of cookies used are:
Users can manage cookie preferences in the platform settings or through their browser settings. Disabling non-essential cookies does not affect access to 5gggg's core services, but may limit some personalization features. Data collected via cookies is retained for up to 12 months or as configured by the user.
The 5gggg platform is intended exclusively for users aged 18 or older. 5gggg does not knowingly collect personal data from anyone under 18. Account registration requires age confirmation, and identity documents may be requested for verification when needed.
If 5gggg determines that data from minors was inadvertently collected — for example, through account registration using false information — the data will be deleted immediately and the account will be closed. If you are the guardian of a minor and believe their data may have been collected by the platform, please contact us immediately at privacidade@5gggg.best.
The LGPD grants personal data subjects a set of rights that can be exercised at any time with 5gggg. See each right and how to exercise it below:
Request a copy of all personal data that 5gggg holds about you, including the purpose, retention period, and recipients.
Correct incomplete, inaccurate, or outdated data directly in your account settings or by submitting a request to support.
Request the deletion of data processed on the basis of consent, subject to the minimum legal retention periods.
Receive your data in a structured, machine-readable format for transfer to another service provider.
Object to data processing carried out on the basis of legitimate interest where there is no legal obligation justifying its continuation.
Request a temporary suspension of the processing of your data while a dispute is under review by 5gggg.
Be informed about the public and private entities with which 5gggg has shared your personal data.
Withdraw consent previously given for processing activities that rely on it, without affecting processing already carried out.
To exercise any of these rights, send a request to privacidade@5gggg.best with the subject line "LGPD Rights — [your right]" along with the information needed to identify you as the data subject. 5gggg will respond within the legal deadline of 15 days from receipt of the request.
5gggg has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO serves as the point of contact between the platform, data subjects, and the National Data Protection Authority (ANPD).
The 5gggg Data Protection Officer is responsible for:
You can reach 5gggg's DPO via the dedicated email: privacidade@5gggg.best. Requests received through this channel are handled with priority and responded to within the legally required timeframes.
5gggg may update this Privacy Policy periodically to reflect changes in legislation, platform practices, or services offered. When that happens, the "last updated" date at the top of this document will be revised.
Users will be notified of material changes by email and/or platform notification at least 7 days before they take effect. For changes that require new consent — such as an additional use of data — 5gggg will request explicit confirmation from the user before the new processing begins.
We recommend reviewing this Privacy Policy periodically. Continued use of the platform after any update takes effect constitutes acceptance of the new terms. If you disagree with the changes, you may request account closure before the effective date of those changes.
For any questions, requests, or complaints regarding how 5gggg handles your personal data, please reach out through the channels below:
If you are not satisfied with 5gggg's response to a privacy request, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
This Privacy Policy was drafted in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018), the Consumer Protection Code (Law No. 8,078/1990), and other applicable regulations. It forms an integral part of the Terms and Conditions at 5gggg.
5gggg handles your personal data responsibly and in full compliance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018). To exercise any right as a data subject — access, correction, deletion, portability, or consent withdrawal — please send a request to privacidade@5gggg.best. You can also review our full Responsible Gambling and the Terms and Conditions of the platform.